Privacy Policy
Effective Date: August 5, 2026
Last Updated: August 5, 2026
Garfias Cleaning Services LLC (“Garfias Cleaning Services,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or communicating with us.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, how long we keep it, and the privacy rights available to you, including the rights available to California residents under applicable law.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
This website is owned and operated by Garfias Cleaning Services LLC.
We provide professional residential cleaning services throughout our service areas in California, including recurring house cleaning, deep cleaning, move-in/move-out cleaning, vacation rental cleaning, and related residential cleaning services.
2. Scope of this Policy
This Privacy Policy applies to information collected through:
- Our website
- Estimate Request Forms
- Contact Forms
- Email communications
- Telephone conversations initiated through our website
- Any other interaction where this Privacy Policy is referenced
This Privacy Policy does not apply to third-party websites that may be linked from our website. We encourage you to review the privacy policies of any external websites before providing personal information.
3. Information We Collect
Depending on how you interact with our website, we may collect information in two different ways:
Information You Voluntarily Provide
When you choose to contact us or request an estimate, you voluntarily provide personal information through one of our website forms.
Submitting either our Estimate Request Form or Contact Form is completely voluntary. Before submitting a form, users must affirmatively consent to our collection and use of their information by accepting the consent checkbox provided on the form.
Information you may provide includes:
- Full name
- Email address
- Telephone number
- Property address
- City
- ZIP Code
- Requested cleaning service
- Preferred appointment information
- Property details
- Additional comments or messages you voluntarily submit
We only collect this information when you voluntarily submit it to us.
Automatically Collected Technical Information
Like most modern websites, certain technical information may be collected automatically when you visit our website. Some of this information is collected directly by our website infrastructure, while other information may be collected by trusted third-party analytics or technology providers that help us operate and improve our website.
Automatically collected information may include:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited
- Time spent on pages
- Referring website
- Date and time of visit
- General geographic region
- Website interactions
- Diagnostic information used to improve website performance
This information is generally collected automatically through cookies, analytics technologies, server logs, or similar technologies.
This technical information generally does not directly identify you by itself, although it may be considered personal information under certain applicable privacy laws.
4. Information We Do NOT Collect Intentionally
Our website is intended for adults seeking residential cleaning services. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been submitted by a child under 13, we will promptly delete such information.
5. How We Use Your Information
We use personal information only for legitimate business purposes, including:
- Providing requested estimates
- Responding to inquiries
- Scheduling appointments
- Communicating with customers
- Providing requested services
- Following up regarding estimates or appointments
- Improving customer service
- Operating and improving our website
- Analyzing website performance and visitor behavior
- Maintaining website security
- Detecting fraud or misuse
- Complying with legal obligations
- Sending business-related communications
- Sending promotional communications where permitted by law
We only use your personal information for purposes reasonably related to the reason it was originally collected.
6. Consent to Contact
When you submit an Estimate Request or Contact Form through our website, you expressly authorize Garfias Cleaning Services LLC to contact you using the contact information you voluntarily provide.
Communications may include:
- Phone calls
- Text messages (SMS)
- Email communications
- Appointment confirmations
- Estimate follow-ups
- Service scheduling
- Customer support
- Occasional promotional communications
You may opt out of promotional communications at any time. Operational communications regarding existing estimates, appointments, or services may still be sent when reasonably necessary.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to provide a better browsing experience, maintain website functionality, improve performance, understand visitor behavior, and enhance website security.
Cookie preferences may be managed through our cookie consent banner presented when you first visit our website. Your choices may be modified at any time, subject to your browser settings.
Types of Cookies We May Use
Strictly Necessary Cookies
These cookies are required for the proper operation of the website and cannot generally be disabled. They enable essential website functionality such as security, page navigation, form submission, and cookie preference management.
Functional Cookies
These cookies remember certain preferences that improve your browsing experience, such as language preferences or previously selected options.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website. This information allows us to improve website usability, identify technical issues, measure website performance, and better understand which services are most useful to visitors.
Marketing Cookies
If enabled in the future, marketing cookies may be used to measure the effectiveness of advertising campaigns or improve the relevance of marketing communications. At this time, our website does not intentionally sell personal information through marketing cookies.
8. Google Analytics 4
Our website uses Google Analytics 4 (GA4) to better understand how visitors use our website. Google Analytics helps us analyze website traffic, measure website performance, identify popular content, and improve the overall user experience.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Device information
- Browser information
- General geographic region
- Traffic source
- User interactions
Google Analytics does not provide us with personally identifying information such as your name, telephone number, or email address unless you voluntarily provide that information through one of our forms.
Google may process certain information in accordance with its own Privacy Policy. We encourage users to review Google’s privacy practices for additional information.
9. Third-Party Service Providers
We work with carefully selected third-party service providers that assist us in operating our website and conducting our business. These providers may process information only as necessary to perform services on our behalf.
Categories of service providers may include:
- Website hosting providers
- Website security providers
- Form processing providers
- Analytics providers
- Mapping and location services
- Website infrastructure providers
- Spam prevention services
- Technology support providers
These providers are contractually or operationally required to use information only for the services they perform on our behalf.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and operate our business.
Website Analytics Data
Website usage information collected through analytics technologies may be retained for up to ninety (90) days, unless a longer retention period is required or automatically applied by the analytics provider.
Estimate Requests and Contact Forms
Information voluntarily submitted through our Estimate Request Form or Contact Form will generally be retained until one of the following occurs:
- The information is no longer reasonably necessary for our business operations;
- You request that we delete your personal information, subject to applicable legal obligations;
- We are legally required to retain certain records for tax, accounting, dispute resolution, or other legal purposes.
11. How We Protect Your Information
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These safeguards may include secure website technologies, encrypted communications where appropriate, access controls, software updates, security monitoring, spam protection, and restricted access to customer information.
Although we take reasonable steps to protect personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
12. Sharing of Personal Information
We do not sell your personal information.
We do not rent, trade, or knowingly disclose your personal information to unrelated third parties for their independent marketing purposes.
Personal information may only be shared when reasonably necessary with trusted service providers that assist us in operating our business, including website hosting, website security, form processing, analytics, mapping services, technical support, or where disclosure is required by law.
These providers are authorized to process personal information only for the purpose of providing services on our behalf.
13. Do Not Sell or Share Personal Information
Garfias Cleaning Services LLC does not sell your personal information and does not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable California privacy laws.
If our business practices change in the future, this Privacy Policy will be updated accordingly before any such practices are implemented.
14. Third-Party Technologies
Our website may utilize third-party technologies and service providers to support website functionality, security, communications, analytics, and customer interactions.
These technologies may include categories such as:
- Website hosting services
- Website form processing services
- Website analytics services
- Spam prevention services
- Mapping and location services
- Website performance optimization services
- Content delivery infrastructure
- Website security services
Each provider processes information in accordance with its own privacy practices and applicable contractual obligations.
15. Google Maps
Certain pages of our website may display embedded Google Maps to help visitors identify our service areas or obtain directions.
Google Maps may collect technical information such as IP address, browser information, device information, location-related information, and usage data in accordance with Google's own Privacy Policy.
16. Website Forms
Our website includes online forms that allow visitors to request estimates or contact our company.
Information submitted through these forms is voluntarily provided by the visitor and is used solely for purposes including:
- Responding to inquiries
- Preparing service estimates
- Scheduling appointments
- Providing requested services
- Customer support
- Business communications
- Marketing communications where permitted by law
Submission of a website form requires the user's affirmative consent through the consent checkbox displayed before submission.
17. Your Privacy Rights
Depending upon your jurisdiction, you may have certain privacy rights regarding your personal information.
These rights may include:
- Request access to personal information we maintain about you;
- Request correction of inaccurate information;
- Request deletion of personal information, subject to applicable legal exceptions;
- Request information regarding how your personal information is used;
- Request information regarding categories of information collected;
- Request information regarding categories of third parties with whom information may be shared;
- Exercise applicable rights without unlawful discrimination.
18. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable legal exceptions, California residents may have the right to:
- Know what categories of personal information we collect;
- Know the sources from which personal information is collected;
- Know the purposes for collecting personal information;
- Know the categories of third parties with whom information may be shared;
- Request deletion of personal information;
- Request correction of inaccurate personal information;
- Request access to personal information;
- Not be discriminated against for exercising applicable privacy rights.
Because Garfias Cleaning Services LLC does not sell or share personal information for cross-context behavioral advertising, requests related to opting out of sales or sharing generally do not apply to our current business practices.
19. Exercising Your Privacy Rights
To submit a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.
To protect your privacy, we may request information reasonably necessary to verify your identity before responding to certain requests.
Authorized representatives may submit requests on behalf of another individual where permitted by applicable law.
20. International Visitors
Our website is intended primarily for visitors located within the United States. If you access our website from another country, you understand that your information may be transferred to, stored, and processed within the United States, where privacy laws may differ from those in your jurisdiction.
21. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or website functionality.
Any revisions will become effective immediately upon publication on this page, unless otherwise required by applicable law.
The "Last Updated" date appearing at the top of this Privacy Policy indicates when the most recent revisions became effective.
22. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us using the information below.
Garfias Cleaning Services LLC
Email:
[email protected]
Website:
https://www.garfiascleaningservices.com
Telephone:
(714) 719-0751
This email address is provided exclusively for legitimate customer inquiries, privacy requests, service-related communications, and business correspondence. Unauthorized commercial solicitations, bulk marketing messages, automated communications, or spam are prohibited.
23. Acceptance of this Privacy Policy
By accessing or using this website, submitting a contact request, requesting an estimate, or otherwise interacting with Garfias Cleaning Services LLC through this website, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy.